Information We Collect

When you engage with dravonelique, we collect different types of information to provide you with our financial modeling services and improve your learning experience. Here's what we gather and why it matters.

Personal Information You Provide

This is information you share directly with us when you sign up for our programs, contact us, or participate in our services:

• Your name, email address, and phone number when you inquire about our programs
• Professional background details if you're applying for advanced courses
• Payment information processed securely through our payment partners
• Educational history and career goals to help us tailor your learning path
• Communication preferences so we know how you'd like to hear from us

Information We Collect Automatically

When you visit our website, certain technical information gets collected automatically. This helps us understand how people use our platform and where we can make improvements:

• Your IP address and approximate geographic location
• Browser type, device information, and operating system
• Pages you visit on our site and how long you spend there
• How you found us – whether through search, referral, or direct visit
• Technical data that helps us fix bugs and improve site performance

How We Use Your Information

We're pretty straightforward about what we do with your data. Everything we collect serves a specific purpose related to providing and improving our services.

We also use your information to personalize your learning experience. If you've expressed interest in investment banking models, we won't flood your inbox with real estate finance content. That's just common sense.

Data Protection Under Australian Law

dravonelique operates under Australian privacy legislation, specifically the Privacy Act 1988 and the Australian Privacy Principles (APPs). These aren't just legal requirements for us – they're standards we believe in.

We store your data on secure servers located in Australia and use reputable cloud service providers that comply with Australian data protection standards. When we do need to transfer data internationally – say, for payment processing – we ensure those partners meet equivalent privacy standards.

Sharing Your Information

We're selective about who we share your information with. We don't sell your data to third parties, and we never will. However, running an educational platform means working with certain trusted partners.

Service Providers We Work With

• Payment processors who handle transactions securely on our behalf
• Email service providers who help us send course materials and updates
• Cloud hosting services that keep our platform running smoothly
• Analytics tools that help us understand how people use our website
• Customer support platforms that enable us to respond to your questions efficiently

All these partners are bound by confidentiality agreements and can only use your information for the specific purposes we've authorized. If a service provider doesn't meet our privacy standards, we don't work with them.

Legal Requirements

There are limited situations where we might need to disclose your information without your consent – like if we're legally required to do so by Australian authorities, or if it's necessary to protect someone's safety. These situations are rare, and we'd only share the minimum information necessary.

Data Security Measures

Protecting your information isn't just about following regulations – it's about earning and keeping your trust. We use multiple layers of security to keep your data safe from unauthorized access, disclosure, or loss.

• Industry-standard encryption for data transmission and storage
• Regular security audits and vulnerability assessments
• Restricted access to personal information on a need-to-know basis
• Secure authentication protocols for our systems and platforms
• Regular staff training on data protection and privacy practices
• Incident response procedures in case of any security concerns

That said, no system is completely foolproof. While we take every reasonable precaution, we can't guarantee absolute security. If you notice any suspicious activity related to your account, let us know immediately at info@dravonelique.com.

How Long We Keep Your Data

We don't keep your information longer than necessary. Different types of data have different retention periods based on legal requirements and practical needs.

Retention Periods

For current students and clients, we retain your information for the duration of your engagement with us, plus a reasonable period afterward to address any follow-up questions or issues. Generally, this means:

• Course enrollment and progress data: retained for 7 years after course completion
• Financial records and transaction history: retained for 7 years as required by Australian tax law
• General correspondence and inquiry data: typically retained for 2 years
• Marketing preferences and consent records: retained until you withdraw consent
• Website analytics data: aggregated and anonymized after 26 months

If you request deletion of your data, we'll comply unless we have a legitimate reason to retain it – like outstanding financial obligations or legal requirements. Even then, we'll only keep what's absolutely necessary.

Cookies and Tracking Technologies

Our website uses cookies and similar technologies. Before you roll your eyes – they're actually useful, not just annoying pop-up fodder. Cookies help us remember your preferences, keep you logged in, and understand how people navigate our site.

Types of Cookies We Use

• Essential Cookies: These keep the website functioning properly. You can't really opt out of these without breaking things.
• Performance Cookies: These help us see which pages are popular and where people get stuck. All data is aggregated and anonymous.
• Functional Cookies: These remember your preferences, like language settings or whether you prefer light or dark mode.

You can control cookies through your browser settings. Just be aware that blocking certain cookies might affect how well the site works for you. Most browsers let you see and delete cookies, and some offer private browsing modes that don't store them at all.

Your Privacy Rights

Under Australian privacy law, you have several rights regarding your personal information. We've tried to make exercising these rights as straightforward as possible.

Access and Correction

You can request a copy of the personal information we hold about you. We'll provide this within 30 days, usually at no cost. If you spot something that's incorrect or outdated, let us know and we'll fix it promptly.

Data Portability

Want to take your data elsewhere? You can request a copy of your information in a commonly used, machine-readable format. This might be relevant if you're switching to another education provider or just want a backup of your learning records.

Right to Object

You can object to certain types of data processing, particularly for marketing purposes. We'll always respect your preferences – though we might still need to send you essential service-related communications like payment confirmations or important policy updates.

Withdrawal of Consent

If we're processing your data based on your consent, you can withdraw that consent anytime. This won't affect the lawfulness of processing that happened before you withdrew consent, but we'll stop the relevant processing going forward.

Children's Privacy

Our services are designed for adults and professionals. We don't knowingly collect information from anyone under 18 without parental consent. If you're under 18 and interested in our programs, please have a parent or guardian contact us to discuss options and provide necessary consent.

If we discover we've inadvertently collected information from someone under 18 without proper consent, we'll delete it promptly.

Changes to This Policy

We review and update this privacy policy periodically to reflect changes in our practices, technology, or legal requirements. When we make significant changes, we'll notify you via email or through a prominent notice on our website.

The "Last updated" date at the top of this policy tells you when the most recent changes were made. We encourage you to review this policy occasionally to stay informed about how we're protecting your information.

Continued use of our services after changes to this policy constitutes acceptance of those changes. If you don't agree with updated terms, you can discontinue using our services and request deletion of your data.